Implementation roadmap for OEM servitization
Start with strategy and a lighthouse asset, then scale with reusable templates, connectors and agents.
Step 0
Servitization strategy & offer design
Define what you will sell as a service, tiers, pricing logic and pilot customers before scaling technology.
Step 1
OEM Lighthouse machine (internal pilot)
Live demo and internal lab: accelerate learning, commercial enablement and service flows.
Step 2
Pilot customers & packaging
Deploy to 2–5 pilot customers to validate KPIs, SLA reporting and the commercial package.
Step 3
Scaling to fleet / installed base
Replica with connectors, dashboards, templates and reusable agents; deployment by waves.
Accelerators (reusable blocks)
- • Pre-built industrial connectors and edge templates
- • Dashboards and service flows ready to configure
- • Agents that start generic and fine-tune with customer data